News for 'Customer Focus Services'

All Aboard! Louis Vuitton Sets Sail In Shanghai

All Aboard! Louis Vuitton Sets Sail In Shanghai

Rediff.com30 Jun 2025

Located in the heart of Shanghai, in the HKRI Taikoo Hui complex on Nanjing West road, the gleaming ship-shaped Louis Vuitton store, The Louis, stands as a 30-metre high tribute to the city's maritime identity.

How AI Will Disrupt The Job Market: Should India Worry?

How AI Will Disrupt The Job Market: Should India Worry?

Rediff.com25 Jun 2025

Despite the alarming figures on job displacement, AI is expected to generate millions of new roles, echoing historical trends of technological transformation.

Festive Hiring To Generate 2 Lakh Jobs

Festive Hiring To Generate 2 Lakh Jobs

Rediff.com16 Jul 2025

Hiring activity has gained momentum in anticipation of upcoming festivals like Raksha Bandhan, Dussehra, Diwali, seasonal sales and the wedding season.

Amazon to invest Rs 2,000 cr in India to expand logistics, improve safety

Amazon to invest Rs 2,000 cr in India to expand logistics, improve safety

Rediff.com20 Jun 2025

Amazon will invest more than Rs 2,000 crore (about $233 million) in India in 2025 as it strengthens its logistics and safety standards, said the ecommerce company on Thursday.

RBI focuses on better customer service

RBI focuses on better customer service

Rediff.com8 Sep 2011

'Prevention is better than cure' seems to be the focal point of the latest action points of the Reserve Bank of India (RBI) in the Annual Conference of Banking Ombudsman. So, the apex bank is looking at setting a template of good customer service that will prevent consumer grievance.

Time India Learnt From China Playbook

Time India Learnt From China Playbook

Rediff.com20 Aug 2025

If India caves in to US pressure as Trump hopes it will, he will further try to blackmail it into submission, points out Ramesh Menon.

Expert Tips To Future-Proof Your Career

Expert Tips To Future-Proof Your Career

Rediff.com5 Jun 2025

rediffGURU Dr Ganesh Natarajan tells you how to upskill and upgrade yourself in order to future-proof your career.

Space Economy Takes Off in Andhra Pradesh

Space Economy Takes Off in Andhra Pradesh

Rediff.com23 Jul 2025

Andhra Pradesh will establish two expansive integrated space cities in Lepakshi and Tirupati, spanning around 33,000 acres.

Focus On 26 EV Launches, Charging Infra At Auto Expo

Focus On 26 EV Launches, Charging Infra At Auto Expo

Rediff.com4 Feb 2025

With nearly 100 launches and unveils, the Bharat Mobility Global Expo 2025, held in Delhi from January 17 to 22, made one thing clear to automobile enthusiasts: Electric vehicles (EVs) are the way ahead for the Indian auto market for years to come.

Wipro's revenue to grow by 4.5% in FY26: Fitch

Wipro's revenue to grow by 4.5% in FY26: Fitch

Rediff.com3 Mar 2025

IT services firm Wipro's revenue is likely to increase by about 4.5 per cent in FY26, mainly driven by favourable sectoral trends and recovery in discretionary customer spending, according to global rating agency Fitch.

India's BPO Industry Gets AI Makeover

India's BPO Industry Gets AI Makeover

Rediff.com29 May 2025

Call centres, once the engine room of India's BPO exports, are evolving too. Depending on the complexity, 30 to 50 per cent of voice and chat volumes are now handled by conversational AI.

'Sensex Is Barometer Of Economy And Capital Markets'

'Sensex Is Barometer Of Economy And Capital Markets'

Rediff.com18 Jul 2025

'BSE has facilitated nearly Rs 35 trillion in capital raising across multiple segments.'

This is How Traders Track Multibagger Stocks

This is How Traders Track Multibagger Stocks

Rediff.com9 Jul 2025

A multibagger stock multiplies its original investment several times, delivering returns of 100%, 200%, or even higher. The excitement of finding such wealth creators is undeniable, but the process of identifying them is far from simple. It requires a careful blend of research, patience, and the right set of tools.

'Swiggy Is Now Focusing On Overall Growth'

'Swiggy Is Now Focusing On Overall Growth'

Rediff.com16 Dec 2024

'Expect our food delivery business to deliver sustainable adjusted EBITDA margins of about 5 per cent in the medium term.'

'Degrees Don't Define Success, Skills Do'

'Degrees Don't Define Success, Skills Do'

Rediff.com2 May 2025

'Start learning. Start selling. Start building. The rest will follow,' says the Shark Tank India investor.

AI Hiring Remains a Challenge in India

AI Hiring Remains a Challenge in India

Rediff.com16 Jul 2025

Companies typically face challenges in recruiting candidates who are skilled in AI, machine learning and generative artificial intelligence though they have hundreds of vacancies.

'Our industry outperformance is not a one-year story'

'Our industry outperformance is not a one-year story'

Rediff.com24 Mar 2025

'What is working is quality management, great teams, engineers, platforms, and highly differentiated services.'

Mediclaim: Want To Buy An OPD Plan?

Mediclaim: Want To Buy An OPD Plan?

Rediff.com14 Jul 2025

These plans are suited for individuals and families with regular OPD needs -- those managing chronic illnesses and families with young children or elderly members.

Most PSBs see decline in headcount even as branches spread

Most PSBs see decline in headcount even as branches spread

Rediff.com16 Jun 2025

At a time when the finance ministry is focusing on addressing employee grievances, the number of employees in most public-sector banks (PSBs) has declined over the last three financial years.

Amazon India ends referral fees on 12 million products

Amazon India ends referral fees on 12 million products

Rediff.com31 Mar 2025

In its highest ever reduction in seller fees, ecommerce giant Amazon India has introduced zero referral charges on over 12 million products on its platform that are priced below Rs 300. The move is aimed at boosting seller growth on Amazon.in and supporting hundreds of thousands small businesses across the country.

Trump deploys more 2,000 National Guard troops in LA amid protests

Trump deploys more 2,000 National Guard troops in LA amid protests

Rediff.com10 Jun 2025

The latest deployment comes on the same day California filed a lawsuit against the Trump administration, asking a judge to declare the deployments unconstitutional.

'India one of the attractive markets for AI-led solutions'

'India one of the attractive markets for AI-led solutions'

Rediff.com16 Apr 2025

'The country is a good test bed for enterprise adoption, but to scale rapidly, companies will need to look outside the country for customers.'

Tech disrupting traditional industries, warn biz leaders

Tech disrupting traditional industries, warn biz leaders

Rediff.com13 Feb 2025

Technology is rapidly reshaping industries that have long been rooted in tradition, driving a wave of innovation that is transforming everything from finance, banking, steel to manufacturing.

'The first priority is to ensure seamless customer service without any disruption'

'The first priority is to ensure seamless customer service without any disruption'

Rediff.com17 Jul 2023

'We created war rooms -- from an IT perspective and also a customer war room -- to address any challenges that come up.'

Despite odds, Maruti, Mahindra saw sales momentum in April

Despite odds, Maruti, Mahindra saw sales momentum in April

Rediff.com2 May 2025

Amid challenging market environment, Maruti Suzuki India and Mahindra & Mahindra reported an increase in vehicle dispatches to dealers last month while Tata Motors and Hyundai saw a year-on-year drop in sales.

'India to have 50% of Swiss Re's global tech talent'

'India to have 50% of Swiss Re's global tech talent'

Rediff.com29 May 2025

'This means that there will be more than 1,000 tech talent in India over the next 12-18 months.'

Modi-Musk Talk: Will Starlink Get Go Ahead?

Modi-Musk Talk: Will Starlink Get Go Ahead?

Rediff.com19 Apr 2025

Starlink's application for offering satcom services in India had been held up for the company's inability to comply with mandatory ownership disclosure norms.

'Nothing As Heartbreaking As This'

'Nothing As Heartbreaking As This'

Rediff.com17 Jun 2025

'We consider everyone who lost someone in this tragedy as part of our family -- now and forever.'

Starlink deal: What it actually means for Airtel, RIL

Starlink deal: What it actually means for Airtel, RIL

Rediff.com14 Mar 2025

India's biggest telecom players, Bharti Airtel and Reliance Industries-backed Jio Platforms, will soon bring billionaire Elon Musk-led SpaceX's Starlink satellite services to India. According to analysts, the move could boost India's tele density, especially in the rural areas, and may be an opportunity for investors to add the two stocks on dips for long-term gains

Cognizant Q1 net income rises 21.4%

Cognizant Q1 net income rises 21.4%

Rediff.com2 May 2025

Information-technology (IT) services major Cognizant has kept its full-year guidance on revenue growth unchanged at 3.5-6 per cent in constant currency even as the industry is becoming cautious about macro conditions because of tariff wars.

Reliance Q4 profit rises 2.4%, becomes 1st co with Rs 10 lakh cr networth

Reliance Q4 profit rises 2.4%, becomes 1st co with Rs 10 lakh cr networth

Rediff.com25 Apr 2025

Reliance Industries Ltd on Friday reported a 2.4 per cent rise in its March quarter net profit as store rationalisation in retail business and improved margins in telecom helped offset weakness in mainstay oil and petrochemicals business and higher finance cost. Consolidated net profit of Rs 19,407 crore, or Rs 14.34 per share, in January-March - the fourth quarter of April 2024 to March 2025 fiscal (FY25) - was higher than Rs 18,951 crore, or Rs 14 a share, in the same period a year back, the company said in a statement.

'We focus on smaller ticket sizes loans'

'We focus on smaller ticket sizes loans'

Rediff.com14 Sep 2024

'Banks may find small ticket size lending economically unviable due to the cost of branch operations.'

Zomato's parent Eternal Q4 net profit falls 78% to Rs 39 cr

Zomato's parent Eternal Q4 net profit falls 78% to Rs 39 cr

Rediff.com2 May 2025

Eternal (formerly known as Zomato) reported a net profit of Rs 39 crore for the fourth quarter of FY25, down 77.7 per cent year-on-year from Rs 175 crore in the same period a year ago. On a sequential basis, profit was also down 33.8 per cent from Rs 59 crore in the preceding quarter (Q3FY25).

Adani Ports, JSW Infra make logistics anchor for cargo growth plans

Adani Ports, JSW Infra make logistics anchor for cargo growth plans

Rediff.com24 May 2025

Adani Ports and JSW Infrastructure, India's leading private port operators, are expanding their logistics services to capture extra cargo while they run integrated transport services. "With incrementally less availability of lucrative port assets that can drive cargo volumes, port operators have naturally shifted their focus on deriving value in the upstream integration, i.e., the logistics space.

'PSB is exploring digital lending solutions'

'PSB is exploring digital lending solutions'

Rediff.com5 Feb 2025

'We plan to launch new initiatives, including cash flow-based lending, to ensure borrowers are not burdened and can access funds more quickly.'

EaseMyTrip founder repeats claim on MakeMyTrip board's Chinese ties

EaseMyTrip founder repeats claim on MakeMyTrip board's Chinese ties

Rediff.com16 May 2025

Responding to the accusations, MakeMyTrip had firmly denied allegations questioning its ownership and data practices, emphasising that it is a proudly Indian company, founded and headquartered in India, and trusted by millions of Indian travellers for over 25 years.

From warehouses to local stores: Ola Electric shifts gear

From warehouses to local stores: Ola Electric shifts gear

Rediff.com30 Apr 2025

Amid the ongoing controversy in Maharashtra over Ola Electric stores operating without a trade certificate, sources at the Bengaluru-based electric two-wheeler manufacturer said the company is currently transitioning from a centralised warehouse model to a retail-focused approach. They emphasized that Ola Electric is ensuring all regulatory compliances are being met during this shift.

Top 5 Fastest Growing Stocks in 2025

Top 5 Fastest Growing Stocks in 2025

Rediff.com24 Jun 2025

To help you ride the growth trajectory of India's equity markets, we have curated the top five fastest-growing stocks that hold an impressive upside. If you're planning to build a sound portfolio and capitalize on the growth of these leading institutions, it's time you watch these stocks.

How ITC plans to build a future-ready portfolio

How ITC plans to build a future-ready portfolio

Rediff.com6 May 2025

There remains a debate on who said this: "When the facts change, I change my mind. What do you do, Sir?" Was it the British economist John Maynard Keynes or the American economist Paul Samuelson. Irrespective of who said it, this sentiment appears to have found resonance in ITC's boardroom in recent years.

Why these two ministries are unhappy with Ola Electric

Why these two ministries are unhappy with Ola Electric

Rediff.com21 Mar 2025

Ola Electric Mobility Ltd on Friday said ministries of heavy industries, and road transport and highways have sought information from the company over gap in vehicle registrations as per the Vahan portal and sales as per the firm's regulatory filing. Besides, the ministries have also sought clarification on reports "regarding non-compliance to the requirement of trade certificates", Ola Electric Mobility said in a regulatory filing.